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Why am I unable to update my Firefox 3.0 when the pop-up menu tells me that the download was complete?

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  • Last reply by John99

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I am repeatedly told to upgrade my version of Firefox. Each time I attempt this, whether I disable my anti-virus software (AVG) or not, I get a pop-up menu telling me the download was completed but I still seem to be on the 3.0 version.

I am repeatedly told to upgrade my version of Firefox. Each time I attempt this, whether I disable my anti-virus software (AVG) or not, I get a pop-up menu telling me the download was completed but I still seem to be on the 3.0 version.

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You appear to have upgraded to a supported version. I will also attempt to answer your other question. /questions/885242