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Refreshed comupter after attempting to update to Windows 8.1. This killed many things including my Thunderbird account. Forgot password. Help!

  • 4 replies
  • 10 have this problem
  • 1 view
  • Last reply by LRain

LRain
LRain
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I need to get my Thunderbird account back (and preferably emails in history). I attempted to update to Window 8.1 than my computer would not boot up. I used the "refresh" option and got many programs back, but have had to download some apps. I do not remember my password for Thunderbird so when I try to access it, no go.

What can I do?

I need to get my Thunderbird account back (and preferably emails in history). I attempted to update to Window 8.1 than my computer would not boot up. I used the "refresh" option and got many programs back, but have had to download some apps. I do not remember my password for Thunderbird so when I try to access it, no go. What can I do?

Chosen solution

What kind of password is Thunderbird asking for? Did you create a master password to protect your email logins, or is it asking for one of your email logins?

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All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Check with your email provider about password recovery options.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

What kind of password is Thunderbird asking for? Did you create a master password to protect your email logins, or is it asking for one of your email logins?

LRain
LRain Question owner
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Thank you so much.... email is o.k. Now for all the other missing bits...

LRain
LRain Question owner
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Thank you so much. This is exactly what I did and that problem is solved.