Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cursor is flickering when using a Wacom tablet

more options

For various reasons I'm using a graphics tablet (One by Wacom) instead of a mouse (which is still plugged in). Everything works as expected, but I get a weird issue in Firefox, where the cursor constantly flickers between the last mouse position and the pen position. For example:

  • I opened google.com
  • I positioned the mouse over the search field
  • Leaving the mouse alone, I positioned the pen over the "Google Search" button.
  • The cursor keeps switching between a hand and a caret. It triggers hover effects on both elements as well.

Here's a video of the issue (sorry about the quality).

If I click a link with the pen, it might flicker and go to the mouse position instead. I had to recover a deleted email in Gmail because this happened when I tried to open another one. It's also pretty annoying when hovering on stuff, like product photos on Amazon that keep flickering on and off the screen.

This does not happen on any other application I tried on my PC. When using other apps, moving the pen updates the mouse coordinates so that if I later move the mouse, it will move relatively to the latest pen position. E.G. if I leave the mouse on the top left corner, then use the pen on the bottom right, and try to move the mouse after, the cursor would move from the bottom right. This does not happen with Firefox; it seems that it keeps mouse and tablet coordinates separated. In the previous example, the cursor would instead "teleport" to the latest mouse position (top left) before moving. I've noticed this also occurs in the Edge browser, but the cursor does not flicker, it just remembers the mouse latest position. So it seems to realize that I'm using the pen and ignores the mouse entirely until I move it again.

I am running latest Firefox on Windows 11 (Insider Build) on an AMD Ryzen 5 5600X with 32 GBs of RAM and a NVIDIA GeForce RTX 2060. Drivers and OS are up to date.

Steps I took to try and solve the issue:

  • Disabling hardware acceleration (tried setting gfx.direct2d.disabled to true as well)
  • Opening a private browsing window
  • Launching in safe mode
  • Uninstalling and reinstalling Firefox

Unfortunately none of the above worked.

For various reasons I'm using a graphics tablet (One by Wacom) instead of a mouse (which is still plugged in). Everything works as expected, but I get a weird issue in Firefox, where the cursor constantly flickers between the last mouse position and the pen position. For example: * I opened google.com * I positioned the '''mouse''' over the search field * Leaving the mouse alone, I positioned the '''pen''' over the "Google Search" button. * The cursor keeps switching between a hand and a caret. It triggers hover effects on both elements as well. [https://imgur.com/a/a0eVgb9 Here's a video of the issue] (sorry about the quality). If I click a link with the pen, it might flicker and go to the mouse position instead. I had to recover a deleted email in Gmail because this happened when I tried to open another one. It's also pretty annoying when hovering on stuff, like product photos on Amazon that keep flickering on and off the screen. This does not happen on any other application I tried on my PC. When using other apps, moving the pen updates the mouse coordinates so that if I later move the mouse, it will move relatively to the latest pen position. E.G. if I leave the mouse on the top left corner, then use the pen on the bottom right, and try to move the mouse after, the cursor would move from the bottom right. This does not happen with Firefox; it seems that it keeps mouse and tablet coordinates separated. In the previous example, the cursor would instead "teleport" to the latest mouse position (top left) before moving. I've noticed this also occurs in the Edge browser, '''but the cursor does not flicker''', it just remembers the mouse latest position. So it seems to realize that I'm using the pen and ignores the mouse entirely until I move it again. I am running latest Firefox on Windows 11 (Insider Build) on an AMD Ryzen 5 5600X with 32 GBs of RAM and a NVIDIA GeForce RTX 2060. Drivers and OS are up to date. Steps I took to try and solve the issue: * Disabling hardware acceleration (tried setting gfx.direct2d.disabled to true as well) * Opening a private browsing window * Launching in safe mode * Uninstalling and reinstalling Firefox Unfortunately none of the above worked.

All Replies (2)

more options

Ciao, hai già fatto i più comuni tentativi di risoluzione dei problemi. Se non lo hai già fatto, posso solo consigliarti di cercare driver più aggiornati per scheda grafica, tavoletta grafica ed -eventualmente- mouse.

Se neanche questo è di aiuto, probabilmente hai trovato un bug e puoi segnalarlo qui: https://bugzilla.mozilla.org/index.cgi

(Ti rispondo in italiano perché hai inserito la domanda nella sezione in lingua italiana del forum)

more options

next ha detto

Ciao, hai già fatto i più comuni tentativi di risoluzione dei problemi. Se non lo hai già fatto, posso solo consigliarti di cercare driver più aggiornati per scheda grafica, tavoletta grafica ed -eventualmente- mouse. Se neanche questo è di aiuto, probabilmente hai trovato un bug e puoi segnalarlo qui: https://bugzilla.mozilla.org/index.cgi (Ti rispondo in italiano perché hai inserito la domanda nella sezione in lingua italiana del forum)

Ciao, non mi ero accorto di essere nella sezione in italiano, chiedo venia! Driver e software sono aggiornati all'ultima versione disponibile, tra l'altro ho notato che il problema persiste anche scollegando fisicamente il mouse. Ho anche provato a disabilitare in about:config "dom.w3c_pointer_events.scroll_by_pen.enabled" senza risultato.

L'unica cosa che mi viene in mente è che partecipando al programma Windows Insider potrei avere tra le mani una release di Windows "fallata". Il problema però sussiste solo con Firefox.

Proverò a segnalare il problema nel tracker che mi hai linkato. Grazie!