We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bp-a4208c1e-5986-4f89-8217-1dd690240303

  • 4 replies
  • 0 have this problem
  • 37 views
  • Last reply by zeroknight

more options

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated.

would you please assist troubleshooting the issue

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated. would you please assist troubleshooting the issue

All Replies (4)

more options

Looks font-related, possibly a bad font. Does it still happen in Troubleshoot Mode?

Try changing gfx.e10s.font-list.shared and/or gfx.font-list-omt.enabled to false in about:config then restart the browser.

more options

There are no symbols for your libfontconfig.so on the Socorro server, so it not possible to check out the report.

Does this happen when you visit specific pages ? What font do you use as the default font for Firefox (UI and webpages)?

Does it make a difference whether for Enhanced Tracking Protection Known fingerprinters and Suspected fingerprinters are enabled or disabled.

more options

@cor-el - It does happen when opening any web page. - Default font is Noto Serif - It was enabled, I will disable both features and check.

Thanks cor-el


@zeroknight - It did happen in normal and Troubleshoot mode. - I will check changing the font though as you suggested

Thanks zeroknight

more options

If it still happens in Troubleshoot Mode then don't bother changing those settings.

Does it still happen with the flatpak package?