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Firefox can't connect to the internet even after trying all solutions from firefox support.

  • 2 replies
  • 84 have this problem
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  • Last reply by shyguy

shyguy
shyguy
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Since Firefox added a pluging or update, every time I open Firefox, it gives me an error message that says unable to connect. I have tried everything in the Firefox support page and, the problem has not been solved. I am currently using IE and, it's working fine.

Since Firefox added a pluging or update, every time I open Firefox, it gives me an error message that says unable to connect. I have tried everything in the Firefox support page and, the problem has not been solved. I am currently using IE and, it's working fine.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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You didn't specifically mention what you have tried or which support articles you have read. The largest problem after a Firefox program update is a Firewall blocking the updated Firefox executable.

See the instructions for the Firewall in use on your PC.
http://support.mozilla.com/en-US/kb/Firewalls

shyguy
shyguy Question owner
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I tried the firewall problem and all these http://support.mozilla.com/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can. However, it didn't solve the problem.