Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 27.0.1 crashes and slow dow, useless for me.I want to change IE, how can I migrating my bookmarks to IE?

  • 8 replies
  • 42 have this problem
  • 6 views
  • Last reply by gezabacsi

more options

I used Firefox for more than 10 years (actual version 27.0.1). Since2-3 days Firefox crashes and slows down. I have already blocked all the additions, without any results. I have completely uninstalled and reinstalled Firefox, the situation remained the same. I can’t really use Firefox support, because I had to wait more than 5 minutes to open the page. I made 2 virus research (MS Security Essential, and MS anti malware) I did not have virus. I returned to the base state of Firefox, It fonctioned, but after the restart of Windows, it started again slow down. I tried IE it function well without any problem, but it’s slightly strange for me, but I have to work, so I must use another one if Firefox is dying on my computer. Unfortunately I have more than hundred important bookmarks in Firefox which are necessary for my daily work, so I can’t simply uninstall Firefox and use IE. My question: If Firefox is not reparable how can I migrating all my bookmarks to IE? Thank you in advance for your help and instructions

I used Firefox for more than 10 years (actual version 27.0.1). Since2-3 days Firefox crashes and slows down. I have already blocked all the additions, without any results. I have completely uninstalled and reinstalled Firefox, the situation remained the same. I can’t really use Firefox support, because I had to wait more than 5 minutes to open the page. I made 2 virus research (MS Security Essential, and MS anti malware) I did not have virus. I returned to the base state of Firefox, It fonctioned, but after the restart of Windows, it started again slow down. I tried IE it function well without any problem, but it’s slightly strange for me, but I have to work, so I must use another one if Firefox is dying on my computer. Unfortunately I have more than hundred important bookmarks in Firefox which are necessary for my daily work, so I can’t simply uninstall Firefox and use IE. My question: If Firefox is not reparable how can I migrating all my bookmarks to IE? Thank you in advance for your help and instructions

Chosen solution

Kedves Tomi55, Nagyon köszönöm a segítségét. Valóban egy kiegészítő okozza/okozta a problémát, az adobe shockwave flash 12.0.0.70. Ha kikapcsolom/nem engedélyezem, akkor több oldal részlegesen használhatatlan, ha visszakapcsolom akkor pedig rendszeresen lefagy pl az index oldalán, vagy akár a firefox support oldalán, igy összeomlási jelentés sem megy. Ha nem lépek ki a firefoxból, akkor lefagy, 5 percenként újabb és újabb parancsfile akar futni. Ha törlöm és ujrainstallálom a firefoxot, akkor is szükséges a shockwave flash kiegészítő több oldalhoz, így a gondok előlről kezdődnek. Még a hibajelentész is kénytelen voltam IE-n keresztül küldeni A könyvjelzőket egy IE támogatási fórum segítségével végre sikerült eldarabolva áttennem, így problémám megoldódott, bár sajnos kényszerből másik böngésző használatával. Ismételten nagyon köszönöm a segítségét, tisztelettel Gézabácsi

Read this answer in context 👍 1

All Replies (8)

more options

You can export the bookmarks to html from the Bookmarks Toolbar. You can also check out the latest and greatest Firefox in the next version.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox összeomlása - Hibakeresés, megelőzés és javítás article.

more options

First of all thank you for your response I saved all my bookmarks to a library (I have created a library) and I used the importation function of IE, but it was partially successful, more than 70 % of the bookmark has disappeared. I suppose it was a mistake of the conversion made by IE. So I uninstalled and reinstalled again Firefox, thereafter I reinstated the bookmarks. I suppose, that I found a reason for the crashes and the freezing, probably it was a consequence of the adobe flash player 12. It seems Firefox has a conflict with adobe flash player. So as conclusion I have trapped between Firefox and IE, Firefox does not work well on my computer, IE work, but without my bookmark and without my usual comfort and customization of my Firefox… Just a note: during this letter writing, Firefox has slowed down 2 times. Thank you in advance for your help.

more options

First of all thank you for your response I saved all my bookmarks to a library (I have created a library) and I used the importation function of IE, but it was partially successful, more than 70 % of the bookmark has disappeared. I suppose it was a mistake of the conversion made by IE. So I uninstalled and reinstalled again Firefox, thereafter I reinstated the bookmarks. I suppose, that I found a reason for the crashes and the freezing, probably it was a consequence of the adobe flash player 12. It seems Firefox has a conflict with adobe flash player. So as conclusion I have trapped between Firefox and IE, Firefox does not work well on my computer, IE work, but without my bookmark and without my usual comfort and customization of my Firefox… Just a note: during this letter writing, Firefox has slowed down 2 times. Thank you in advance for your help.

more options

First of all thank you for your response I saved all my bookmarks to a library (I have created a library) and I used the importation function of IE, but it was partially successful, more than 70 % of the bookmark has disappeared. I suppose it was a mistake of the conversion made by IE. So I uninstalled and reinstalled again Firefox, thereafter I reinstated the bookmarks. I suppose, that I found a reason for the crashes and the freezing, probably it was a consequence of the adobe flash player 12. It seems Firefox has a conflict with adobe flash player. So as conclusion I have trapped between Firefox and IE, Firefox does not work well on my computer, IE work, but without my bookmark and without my usual comfort and customization of my Firefox… Just a note: during this letter writing, Firefox has slowed down 2 times. Thank you in advance for your help.

more options

Hi gezabacsi, I am sorry to hear that Firefox is slow on the computer that is being used. If it goes for comfort, we have some troubleshooting tips on how to make it faster. Lassú a Firefox? Így gyorsíthatja fel!

If you type in about:crashes in your Firefox and attach any crash reports, it may also be helpful to us to help further investigate.

Please ask IE support for more information about importing bookmarks.

more options

Thank you for your response dear guigs2. I have already called IE, I asked the online held about my bookmark exportation problem. They have tried giving an online help, they confirmed my problem around the bookmark importation to IE11. The reason was the huge size of the bookmark html file (around 1 MB, more than 1000 bookmarks, 35-40 libraries). They proposed search on the internet a third party program to cut the html file. Concerning the crashes and slowdowns I don’t send the reports, whereas when I try opening the details of the health report, Firefox freezes immediately. Evidently I read and tried the instructions proposed by You, but they were not successful. I restored Firefox to base state, I installed again adobe shockwave 12. I checked the additions of Firefox, I authorized the automatic utilization of shockwave. I tried the youtube The responses of Firefox after 5-5-8 minutes: Az oldalon a parancsfájl dolgozik, illetve nem válaszol. Megállíthatja most a parancsfájlt, vagy folytathatja, hátha befejezi a működését. Parancsfájl: http://s.ytimg.com/yts/jsbin/www-vflDyNAjc/www_base_mod.js:4 Az oldalon a parancsfájl dolgozik, illetve nem válaszol. Megállíthatja most a parancsfájlt, vagy folytathatja, hátha befejezi a működését.

Parancsfájl: http://s.ytimg.com/yts/jsbin/www-vflDyNAjc/www_base_mod.js:72 Az oldalon a parancsfájl dolgozik, illetve nem válaszol. Megállíthatja most a parancsfájlt, vagy folytathatja, hátha befejezi a működését.

Parancsfájl: http://s.ytimg.com/yts/jsbin/www-vflDyNAjc/www_base_mod.js:69 I waited about totally 30 minutes, but without any crash report or solution. I tried the index.hu I received the responses of Firefox: http://index.hu/assets/js/swfobject22.js?v=15:211


It seems a confusion has occurred between Firefox and Adobe shockwave flash 12.0.0.70. When I ban the shockwave addition every pages are downloadable, but without flashes. When I reintegrate the addition index.hu, mozzilla support, youtube, financial pages etc. become frozen after open them Best regards

more options

Kedves Gézabácsi Az előző üzeneteket bár nem olvastam el de előfordulhat, hogy egy kiegészítő okozza a problémáját. Kérem próbáljon meg kikapcsolni a kiegészítőket. Nálam is jelentkezett ilyen típusú probléma, nálam az egyik Firefox kiegészítő okozta.

Tisztelettel Tomi55

more options

Chosen Solution

Kedves Tomi55, Nagyon köszönöm a segítségét. Valóban egy kiegészítő okozza/okozta a problémát, az adobe shockwave flash 12.0.0.70. Ha kikapcsolom/nem engedélyezem, akkor több oldal részlegesen használhatatlan, ha visszakapcsolom akkor pedig rendszeresen lefagy pl az index oldalán, vagy akár a firefox support oldalán, igy összeomlási jelentés sem megy. Ha nem lépek ki a firefoxból, akkor lefagy, 5 percenként újabb és újabb parancsfile akar futni. Ha törlöm és ujrainstallálom a firefoxot, akkor is szükséges a shockwave flash kiegészítő több oldalhoz, így a gondok előlről kezdődnek. Még a hibajelentész is kénytelen voltam IE-n keresztül küldeni A könyvjelzőket egy IE támogatási fórum segítségével végre sikerült eldarabolva áttennem, így problémám megoldódott, bár sajnos kényszerből másik böngésző használatával. Ismételten nagyon köszönöm a segítségét, tisztelettel Gézabácsi