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Two identical email accounts in left column.

  • 6 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von js22

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Two identical email accounts in left column. Column set for Unified Folders. Both IMAP. One account listed in Tools, Account settings. Cannot delete specific folders. Cannot delete Thunderbird and reinstall clean. Where are data and setup files located? Windows 10. All programs latest version as of January 29, 2021 6:25 PM.

Two identical email accounts in left column. Column set for Unified Folders. Both IMAP. One account listed in Tools, Account settings. Cannot delete specific folders. Cannot delete Thunderbird and reinstall clean. Where are data and setup files located? Windows 10. All programs latest version as of January 29, 2021 6:25 PM.

Geändert am von js22

Ausgewählte Lösung

Solved. I have 3 email accounts. Thunderbird created 3 separate areas for those accounts in the folder tree. The lower area has an "Inbox" and related folders plus all saved email folders where all the previous emails existed. The solution was to copy the folders in the lower section to the appropriate email account in the upper area. Then delete the files in the lower folders. This is a more practical way of operating. Then I simply collapse the lower area called Local Folders. I like this better than before when Thunderbird dumped all three accounts into one inbox.

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Deleted files as instructed and no change. My email folder is listed twice in the left column. One folder has a properties option and this is where my email resides upon receipt. The other has a Settings option that has much to offer but no email in it.

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Running in safe mode removed the additional folders. Now to find the add-on I do not need.

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I do not see any add-ons or a place to remove them.

Geändert am von js22

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I selected Help from the menu items and then “Restart with add-ons disabled”. A dialogue box poped up and I checked “Disable all add-ons” and also “Reset toolbars and controls”. Then I selected “Make Changes and Restart”. Additional account listings are gone. I still have “Local Folders” with “Inbox, Drafts, Templates, Sent, Archives, Junk, Trash and Outbox” and those folders are duplicates and not used. There is no way to collapse the folder or delete it.

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Ausgewählte Lösung

Solved. I have 3 email accounts. Thunderbird created 3 separate areas for those accounts in the folder tree. The lower area has an "Inbox" and related folders plus all saved email folders where all the previous emails existed. The solution was to copy the folders in the lower section to the appropriate email account in the upper area. Then delete the files in the lower folders. This is a more practical way of operating. Then I simply collapse the lower area called Local Folders. I like this better than before when Thunderbird dumped all three accounts into one inbox.