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Thunderbird - sudenly lost all saved passwords

  • 1 Antwort
  • 1 hat dieses Problem
  • 17 Aufrufe
  • Letzte Antwort von Toad-Hall

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Hello, could i ask, where are stored passwords from TB?

I use Linux Mint 20.2 Mate. Today i started PC, TB and sudenly i had to enter passwords to my mails accounts. I looked to "stored passfords" and no password there is stored anymore. Everything is lost.

It happened to me first time in October. And now again. I would like to save the file with stored passwords. Is it possible to find out why passwords were lost?

thank you

PS: I use last ver.of TB

Hello, could i ask, where are stored passwords from TB? I use Linux Mint 20.2 Mate. Today i started PC, TB and sudenly i had to enter passwords to my mails accounts. I looked to "stored passfords" and no password there is stored anymore. Everything is lost. It happened to me first time in October. And now again. I would like to save the file with stored passwords. Is it possible to find out why passwords were lost? thank you PS: I use last ver.of TB

Alle Antworten (1)

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Do you use any 'clean up' software? If yes, then make Thunderbird files and folders exempt.

re : I would like to save the file with stored passwords.

cert9.db, key4.db, and pkcs11.txt files in the 'profile name' folder.

It would be just as easy to create a backup of the entire profile. In Thunderbird: Menu app icon > Preferences 'Application Basics' - Half way down locate 'Profile Folder' - click on 'Open Folder' - It might be 'Open Finder'

It opens showing contents of profile name folder

Exit Thunderbird now

Go up directory and copy the .thunderbird (or .mozilla-thunderbird) folder to external drive.

Linux and Unix Profile folders are located here:

   ~/.thunderbird/<Profile name>/ 

However, if you're using a third party build from Debian or Ubuntu, those builds store your profile folder here:

   ~/.mozilla-thunderbird/<Profile name>


~/ I believe is short form of /home/your_login_name/.thunderbird.

They may be hidden files: http://kb.mozillazine.org/Show_hidden_files_and_folders#Linux