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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

"Get Messages" for all accounts or single account not working in TB 52.8.0

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ sfhowes

mufidahkassalias
mufidahkassalias
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The "Get Messages" button, including any items in the dropdown arrow, plus File > Get New Messages For ..., plus either of the shortcut keys are not working to retrieve new messages.

Although I have each account set to check every minute, I still like to be able to manually check sometimes (personal preference is to use shortcuts).

I've gone into Tools > Account Settings > Server Settings > Advanced and looked for the option to check "Include this server when getting new mail" but it's not there. Attached is a screenshot of the box that pops up when I click Advanced.

Any ideas as to how to resolve this?

The "Get Messages" button, including any items in the dropdown arrow, plus File > Get New Messages For ..., plus either of the shortcut keys are not working to retrieve new messages. Although I have each account set to check every minute, I still like to be able to manually check sometimes (personal preference is to use shortcuts). I've gone into Tools > Account Settings > Server Settings > Advanced and looked for the option to check "Include this server when getting new mail" but it's not there. Attached is a screenshot of the box that pops up when I click Advanced. Any ideas as to how to resolve this?
Screen ƒe photowo kpe ɖe eŋu

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re :I've gone into Tools > Account Settings > Server Settings > Advanced and looked for the option to check "Include this server when getting new mail" but it's not there.

It will not be there because only POP mail accounts which have been specifically as deferred accounts will see that option. In other words set up to use a Global Inbox like the 'Local Folders' mail account Inbox.

You are talking about an IMAP mail account.

Checking every minute is really too much. IMAP mail accounts will be checking and synchronising a whole bunch of subscribed folders. They do not work in the same way as POP mail accounts.

Tools > Account Settings > Server Settings Set to check less frequently eg: 5 mins is really the minimum to set. This allows plenty of time for folders to fully synchronise. Also select the option 'allow immediate server notifications when new messages arrive'. This means the server will contact Thunderbird imap account when new mail arrives if it arrives in less than the set checking period, so you do not need to keep manually checking.

sfhowes
sfhowes
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With IMAP servers that don't support PUSH, i.e. immediate server notifications, you can manually force a check for new mail by selecting another account in the Folder Pane, then selecting the account you wish to check. There is also an add-on that improves on the built-in Get Messages function:

https://addons.mozilla.org/en-US/thunderbird/addon/get-selected-mails/