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For the last month, I haven't been able to load my email account

  • 1 reply
  • 0 have this problem
  • Last reply by christ1

AG Man
AG Man
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400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I keep getting this pop up message when I click on my inbox folder. I have two other email accounts, and they are working. I have compared the settings for the account that is not working, with the accounts that are working, and they are the same. The account that is not working is my main concern. Sure would like to get it working again. Any suggestions? Thank you if you can help!

400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know. ------------------------------- I keep getting this pop up message when I click on my inbox folder. I have two other email accounts, and they are working. I have compared the settings for the account that is not working, with the accounts that are working, and they are the same. The account that is not working is my main concern. Sure would like to get it working again. Any suggestions? Thank you if you can help!

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

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