Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes without opening

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Everytime I try and open a firefox page, A notice comes of a crash report comes up. I have tried starting in safe mode, but It still doesn't work. And I'm not sure what else to do to fix this problem now

Everytime I try and open a firefox page, A notice comes of a crash report comes up. I have tried starting in safe mode, but It still doesn't work. And I'm not sure what else to do to fix this problem now

All Replies (2)

more options

https://crash-stats.mozilla.com/report/index/f5f312dc-197e-4786-8659-681ac2120201

Firefox 8.0.1 Crash Report [@ JSObject::getGlobal() ] 

Try downloading and installing the latest version of Firefox (Firefox 10) from www.mozilla.org/firefox

more options

I've seen crashes with that crash signature ([@ JSObject::getGlobal() ]) quite a few times and it takes ages to load such a report because of all the comments attached to it (there should be a way to prevent those from downloading).

The linked bug report isn't helpful as well as it seems to assume a problem with Firebug.