Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird 49 beta menus are dead

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Wayne Mery

tom_foolerly
tom_foolerly
more options

Thunderbird will open. I can see my email boxes and a list of email up until the update completed and restarted at 2:11 PM today, 9/2/2016. Now I cannot open any menus. I have uninstalled the calendar and opened in Safe mode. Still cannot view email, add, delete, etc. Cannot not even tell the version the update completed because the menu is dead. Checked Windows control panel and see that Thunderbird is version 49.0

I want to roll back the update and get my functionality back without a new install, new profile, moving folders, etc.

Cannot open troubleshooting information even. Help

Thunderbird will open. I can see my email boxes and a list of email up until the update completed and restarted at 2:11 PM today, 9/2/2016. Now I cannot open any menus. I have uninstalled the calendar and opened in Safe mode. Still cannot view email, add, delete, etc. Cannot not even tell the version the update completed because the menu is dead. Checked Windows control panel and see that Thunderbird is version 49.0 I want to roll back the update and get my functionality back without a new install, new profile, moving folders, etc. Cannot open troubleshooting information even. Help

Modificadas por Wayne Mery el

Todas las respuestas (3)

tom_foolerly
tom_foolerly Autor de la pregunta
more options

Forget the above. I went to the release channel and installed 45.3.0 over the top of the Beta and am now back in service. Sorry for the panic attack.

christ1
christ1
  • Top 25 Contributor
more options

Please mark your post as 'Solution' for the topic.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

We've seen reports like this before. Typically caused by an addon. And I think one example required calendar addon to be deleted, not just disabled, then reinstalled