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Thunderbird has stopped working properly I can't send messages. I get error AS49981

  • 2 respuestas
  • 1 tiene este problema
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  • Última respuesta de virgil101

virgil101
virgil101
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I have checked all my setting with my mail service and have also uninstalled and reinstalled. What can I do?

I have checked all my setting with my mail service and have also uninstalled and reinstalled. What can I do?

Todas las respuestas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • What is the exact error message?

Please post back with this information and any other questions you might have.

virgil101
virgil101 Autor de la pregunta
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Thank you. This morning I have realized that I have two mail accounts on Thunderbird and the other one is working correctly. I think the problem may lie with the other mail account. I will investigate further.