Download and Run TDSSKiller http://support.kaspersky.com/faq/?qid=208283363 

Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer. A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc. Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers]. Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/]. Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections. Download and Run TDSSKiller [http://support.kaspersky.com/faq/?qid=208283363 http://support.kaspersky.com/faq/?qid=208283363] Download and Install Microsoft Security Essentials [http://windows.microsoft.com/en-US/windows/products/security-essentials http://windows.microsoft.com/en-US/windows/products/security-essentials] (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)