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Trying to post something on Facebook crashes 64 bit Firefox, but not with 32 bit Firefox. Is anyone else having this problem? Any solutions?

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  • Viimati vastas John99

Rick
Rick
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I recently noticed that I was running the 32 bit version of Firefox on Windows 10, so I switched. I immediately began having trouble while trying to post something on Facebook. 64 bit Firefox crashed every time I clicked to write something. So I decided to try reinstalling 32 bit Firefox (along WITH 64 bit - and only to use 32 bit with Facebook) and the problem is gone! The 32 bit version works perfectly like it always did before.

My question is: Has anyone else noticed this problem? Are there any solutions other than having BOTH versions installed for use with different websites? I've seen other posts about Facebook crashing Firefox, but no one has mentioned the problem being related only to the 64 bit version (or no one else has thought of checking).

I recently noticed that I was running the 32 bit version of Firefox on Windows 10, so I switched. I immediately began having trouble while trying to post something on Facebook. 64 bit Firefox crashed every time I clicked to write something. So I decided to try reinstalling 32 bit Firefox (along WITH 64 bit - and only to use 32 bit with Facebook) and the problem is gone! The 32 bit version works perfectly like it always did before. My question is: Has anyone else noticed this problem? Are there any solutions other than having BOTH versions installed for use with different websites? I've seen other posts about Facebook crashing Firefox, but no one has mentioned the problem being related only to the 64 bit version (or no one else has thought of checking).

All Replies (2)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
John99
John99
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There have been threads about memory issues whilst heavily using Facebook, but Firefox 64bit handled that better and does not crash.

Just opening Facebook and getting a crash trying to post is not a problem I have noticed previous posts about.