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Read memory error after upgrading to 57 ver.

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  • 1 has this problem
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  • Last reply by Another09

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Please, can anyone resolve my problem:

After upgrading from 56 x64 to 57 Firefox have error: "The instruction at 0x3fbc945e referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program" FF Safe mode doesn't help. Even after full FF reinstalling I have the same error. Now returned to ver 56.

Windows'7 x64 Thanks.

Please, can anyone resolve my problem: After upgrading from 56 x64 to 57 Firefox have error: "The instruction at 0x3fbc945e referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program" FF Safe mode doesn't help. Even after full FF reinstalling I have the same error. Now returned to ver 56. Windows'7 x64 Thanks.

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Solved. The problem was due to old or bad web-cam drivers. Upgrading resolved one.