Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Plex HEVC playback has a black bar at the bottom

  • 1 reply
  • 0 have this problem
  • Last reply by TyDraniu

more options

If I turn on the HEVC transcoding option on in the Plex settings, and watch a video that uses the Transcoding, Firefox will have a very small black bar at the bottom (might have also impossible to see black bar on the right to keep the aspect ratio). No issues when using x264.

I don't know if this is a Plex or Firefox issue, but it doesn't show up with other players/browsers that I've tried.

The attached screenshot is taken from the bottom of the video by using PiP against white blackground.

If I turn on the HEVC transcoding option on in the Plex settings, and watch a video that uses the Transcoding, Firefox will have a very small black bar at the bottom (might have also impossible to see black bar on the right to keep the aspect ratio). No issues when using x264. I don't know if this is a Plex or Firefox issue, but it doesn't show up with other players/browsers that I've tried. The attached screenshot is taken from the bottom of the video by using PiP against white blackground.
Attached screenshots

All Replies (1)

more options

Can you report it on https://bugzilla.mozilla.org? Thanks!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.