Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My current version of "dwhelper" add-on compatible only with Firefox, isn't working, what can I do about this?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

tomtom974
tomtom974
more options

I use an add-on that is not compatible with anything else accept Firefox, but with the current version of both Firefox and "dwhelper" (video capture through youtube) I cannot capture anything. I have tried using older versions of the add-on "dwhelper" with my current Firefox, but that does not work either. Should I re-install Firefox and try using an older version of Firefox to work with my add-on?

Thanks for your help.

I use an add-on that is not compatible with anything else accept Firefox, but with the current version of both Firefox and "dwhelper" (video capture through youtube) I cannot capture anything. I have tried using older versions of the add-on "dwhelper" with my current Firefox, but that does not work either. Should I re-install Firefox and try using an older version of Firefox to work with my add-on? Thanks for your help.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Try this 4.9.5a2 alpha version: