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cant open links from programs other than firefox, gett message "Could not find the Mozilla runtime"

  • 3 replies
  • 15 have this problem
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  • Last reply by jethro.d

jethro.d
jethro.d
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Have just re-installed windows 8. I can launch Firefox no problem and click through links from within Firefox. but if i try to click a ling from within my email client or windows help or any other program or app, I get this message. even if Firefox is already running

Have just re-installed windows 8. I can launch Firefox no problem and click through links from within Firefox. but if i try to click a ling from within my email client or windows help or any other program or app, I get this message. even if Firefox is already running

Chosen solution

Make sure that Firefox is set as the default browser.

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jethro.d
jethro.d Question owner
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also. I have tried re-installing Firefox and deleting the user folder.

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Make sure that Firefox is set as the default browser.

jethro.d
jethro.d Question owner
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Thank you cor-el. the instructions in the first link fixed my problem