Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I use the search option to find old emails, it shows only emails received over one month ago, not the most recent emails from that email address

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by sfhowes

more options

When I use the search option to find old emails, it shows only emails received over one month ago, not the most recent emails from that email address.

When I use the search option to find old emails, it shows only emails received over one month ago, not the most recent emails from that email address.

All Replies (1)

more options

How are you searching? There are 3 methods: Quick Filter Bar (Ctrl-Shift-K) searches by folder, Edit(or AppMenu)/Find/Search Messages searches by account, and the Global Search (Ctrl-K) searches all accounts. If the problem occurs with Global Search, it may help to rebuild the database:

https://support.mozillamessaging.com/en-US/kb/rebuilding-global-database