We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

New computer, windows 8.1, Downloaded firefox and orks but I get a blang about window at times

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga guigs

mdrretired
mdrretired
more options

Using Firefox on a new Toshiba computer, Windows 8.1, lots of Ram and Graphics memory. Seems to work OK but I get a blank "About" window at times that I have to close. It seems like another Firefox window and sometimes offers a search bar. Can I turn this off? or what causes it? Mike Rees

Using Firefox on a new Toshiba computer, Windows 8.1, lots of Ram and Graphics memory. Seems to work OK but I get a blank "About" window at times that I have to close. It seems like another Firefox window and sometimes offers a search bar. Can I turn this off? or what causes it? Mike Rees

All Replies (1)

guigs
guigs
more options

Hi mdrretired, Your version is 26, try the new Firefox 29. Update Firefox to the latest release and lets have a screenshot to see if this still continues after the update.