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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Need help to sync between to Win 8 Surface

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga carlaHI12

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I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

Mafitar da aka zaɓa

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

Karanta wannan amsa a matsayinta 👍 0

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Zaɓi Mafita

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

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Mahalo, that was the same solution that my husband had found and it solved the problem. thanks for the quick response.

Carla