Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox will not update

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user633449

more options

Hi Mozilla Support!

I have Mavericks OSX 10.9.2 and I keep getting prompted to upgrade my Firefox to the latest version. Whenever I try to download the new version, I just get this screen forever: http://screencast.com/t/DQppotpT I have several colleagues on the same OSX that are having the same issue. We too are support for a software application so it's pretty important that we are up to date.

Thanks in advance for your help in getting this issue resolved. :)

-Holly

Hi Mozilla Support! I have Mavericks OSX 10.9.2 and I keep getting prompted to upgrade my Firefox to the latest version. Whenever I try to download the new version, I just get this screen forever: http://screencast.com/t/DQppotpT I have several colleagues on the same OSX that are having the same issue. We too are support for a software application so it's pretty important that we are up to date. Thanks in advance for your help in getting this issue resolved. :) -Holly

All Replies (1)

more options

If this error happens, please just go to www.getfirefox.com, and download and install the latest version over your current version. Sometimes the updater acts up like this.