Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Adds from "Ads by MediaAds" says I can opt-out but it does not provide this feature to me. How can I kill this?

more options

I use Mozilla exclusively and lately I've been deluged by adds from "Adds by MediaAds". When you left click on "Ad options" another tab opens offering opt-out within the "Ad Control" function. When you click on "Opt-out" the window will show the opt-out current state as "Active" and warns "Once deactivated, the service will no longer function" but does not present a way to change the current state to "not-active". I've tried many times with no success. Thanks for any help.

Bob...

I use Mozilla exclusively and lately I've been deluged by adds from "Adds by MediaAds". When you left click on "Ad options" another tab opens offering opt-out within the "Ad Control" function. When you click on "Opt-out" the window will show the opt-out current state as "Active" and warns "Once deactivated, the service will no longer function" but does not present a way to change the current state to "not-active". I've tried many times with no success. Thanks for any help. Bob...

All Replies (2)

more options

Zaɓi Mafita

more options

In Step 2 of the solution in that article, resetting Firefox is fast, but if you prefer not to reinstall the "good" add-ons, you can review/disable/remove extensions manually.

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then Disable ALL nonessential or unrecognized extensions (or if possible, Remove them).

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that clean it up?