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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Stuck in an endless loop, TB tells me to reboot to install previous version first, but won't complete install

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga LynneMD

LynneMD
LynneMD
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Running Win 8.1, tried to update TB, it failed, since then it is stuck in a loop of reboot, to complete install, and when I reboot the problem is still there, I tried uninstalling TB, rebooted numerous times, also tried downloading a fresh copy....I can't update, I can't get into my TB mail, I can't delete and start over.It is the same message, reboot to complete previous install...

Running Win 8.1, tried to update TB, it failed, since then it is stuck in a loop of reboot, to complete install, and when I reboot the problem is still there, I tried uninstalling TB, rebooted numerous times, also tried downloading a fresh copy....I can't update, I can't get into my TB mail, I can't delete and start over.It is the same message, reboot to complete previous install...

All Replies (4)

iamjayakumars
iamjayakumars
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Download the Thunderbird and install over on it manually

An gyara daga iamjayakumars

LynneMD
LynneMD Mai mallakar tambaya
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How do I install it manually?

finitarry
finitarry
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Download the installer and run it. You can get the installer from here:

LynneMD
LynneMD Mai mallakar tambaya
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I got the same error message "your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?" If I say no, it disappears, if I say yes, the computer reboots, but I'm in the same state as I was before....tried this many times...