Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

All e-mails are being sent to named person twice

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga sfhowes

puternut
puternut
more options

I write an e-mail and enter the recipient.

The 'Send' button is pressed.

Then for some reason the e-mail is then sent to them twice.

I do have 2 e-mail addresses being controlled by Tbird but both e-mails seem to be comong from the same (main) address.

Any help appreciated

I write an e-mail and enter the recipient. The 'Send' button is pressed. Then for some reason the e-mail is then sent to them twice. I do have 2 e-mail addresses being controlled by Tbird but both e-mails seem to be comong from the same (main) address. Any help appreciated

Mafitar da aka zaɓa

Is it actually being received twice by the recipient, or are there just two copies appearing in the Sent folder? If it's a Gmail or Hotmail/outlook.com account, it's not necessary to check the setting to have a copy placed in the Sent folder (Tools/Account Settings/accountname/Copies & Folders), since both services already automatically do so. The same may be true for other email providers.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Zaɓi Mafita

Is it actually being received twice by the recipient, or are there just two copies appearing in the Sent folder? If it's a Gmail or Hotmail/outlook.com account, it's not necessary to check the setting to have a copy placed in the Sent folder (Tools/Account Settings/accountname/Copies & Folders), since both services already automatically do so. The same may be true for other email providers.

puternut
puternut Mai mallakar tambaya
more options

Thanks sfhowes - problem solved but a) I found Account Settings via 'Options' not 'Tools' (I use v 24.6.0) and b) why did it suddenly start doing it this week?

sfhowes
sfhowes
  • Top 10 Contributor
more options

It's possible a change was made at the server end, or maybe an update to some 3rd-party program, e.g. a mail-scanning security program, caused a change. It has been a feature of Hotmail/live/outlook accounts for some time.

If you state your email provider, it may alert other users to adjust the setting.