Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why can't I use google on Firefox?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 28 views
  • Amsa ta ƙarshe daga MattJB

MattJB
MattJB
more options

I can open google.co.nz and get to the homepage. When I try to do a search, I get an Untrusted Connection error.

When I try to add an exception, I view the certificate and it comes from google. Firefox's error message then tells me the site has a valid, verified certificate and there is no need to add an exception. The "confirm exception" and "permanently store exception" options are grayed out so cannot be clicked.

When I go back to google, I get the same Untrusted Connection error.

I can open google.co.nz and get to the homepage. When I try to do a search, I get an Untrusted Connection error. When I try to add an exception, I view the certificate and it comes from google. Firefox's error message then tells me the site has a valid, verified certificate and there is no need to add an exception. The "confirm exception" and "permanently store exception" options are grayed out so cannot be clicked. When I go back to google, I get the same Untrusted Connection error.

All Replies (2)

OPrime1913
OPrime1913
more options

It may happen when your Computer Clock is not set properly, check with it and synchronise your Clock with internet Time

MattJB
MattJB Mai mallakar tambaya
more options

That's a seriously random cause and effect...

but not the case, "this computer is set to automatically synchronise with time.windows.com"