Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox stopped connecting to internet .

  • 1 amsa
  • 1 yana da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga Chandan_Baba

more options

Windows 7 Home Premium SP 1. Has been running without incident for a year or more. Simply quit connecting in middle of a session. Plus, when you shut it down, process never terminates although Firefox window closes, task manager shows process running and cannot re-open without killing process. Tried all solutions recommended. Didn't work. Uninstalled, downloaded installer and reinstalled, no change.

Windows 7 Home Premium SP 1. Has been running without incident for a year or more. Simply quit connecting in middle of a session. Plus, when you shut it down, process never terminates although Firefox window closes, task manager shows process running and cannot re-open without killing process. Tried all solutions recommended. Didn't work. Uninstalled, downloaded installer and reinstalled, no change.

All Replies (1)

more options

If you close firefox properly(with no windows open)and still it shown in memory then check out your Extensions , as they might be caused for the problem. by disabling or uninstalling it , the problem is solved. For help check this : http://mzl.la/10jVCAo Also check for Java plugins (Update or disable) by Mozilla Plugin check page,and disable it from plugins panel. One more cause might be of Internet Security software,as firewall stops it from closing properly. Read out this one : http://mzl.la/KEkJ6Z