Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

cannot log in

  • 4 amsoshi
  • 4 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga tcseacliff

more options

I am logged in on my laptop, why won't the mobile site recognize the same credentials? I do not want to change passwords?

I am logged in on my laptop, why won't the mobile site recognize the same credentials? I do not want to change passwords?

All Replies (4)

more options

Hi tcseacliff, In this add on for Password management on mobile: Mobile Password Manager Does the password appear the same for the site you are trying to log into? As well as does the requested desktop site on the mobile device give the same issue?

This will tell if the password is correctly stored of it it is something how the site handles authentication.

more options

I just had to reset all the pass words again. i really hate everything syncing and connecting to each other. all the devices handle everything different an just forget things , hate this

more options

Hi tcseacliff, I am sorry to hear that this is frustrating. It is also possible to turn off syncing for passwords from the sync menu. This should avoid more frustration in the near future.

more options

i will try that . even though i changed all the passwords again! PITA!