Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When sending group emails, those with 'xtra' addresses are not delivered.

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga rosepeople

more options

I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

Mafitar da aka zaɓa

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Zaɓi Mafita

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

more options

The newsletters are not getting through at all. Now that I know of the problem, at present I have to send more than 20 newsletters individually.