Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Error code: sec_error_ca_cert_invalid

  • 3 amsoshi
  • 4 sa na da wannan matsala
  • 26 views
  • Amsa ta ƙarshe daga flintops

more options

Hi,

I'm trying to connect to my host via Plesk and keeping getting the Error code: sec_error_ca_cert_invalid. I've read and tried the suggestions at https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message?esab=a&as=aaq but there is no option to add an exception and there is no Encryption tab under advanced settings (I'm using FF v.33.0.2).

Can you please help as I would prefer to keep using Firefox rather than another browser.

Regards,

Paul

Hi, I'm trying to connect to my host via Plesk and keeping getting the Error code: sec_error_ca_cert_invalid. I've read and tried the suggestions at https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message?esab=a&as=aaq but there is no option to add an exception and there is no Encryption tab under advanced settings (I'm using FF v.33.0.2). Can you please help as I would prefer to keep using Firefox rather than another browser. Regards, Paul

Mafitar da aka zaɓa

hello paul, this issue might be addressed in an upcoming update - setting an exception may work with firefox 34 beta already: http://www.mozilla.org/firefox/beta/

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Can no one help on this?

more options

Zaɓi Mafita

hello paul, this issue might be addressed in an upcoming update - setting an exception may work with firefox 34 beta already: http://www.mozilla.org/firefox/beta/

more options

Hi Philipp,

Thanks for geting back to me - what worked in the end was deleting the cert8.db file from the profiles folder.

Thanks,

Paul