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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Login into Add-Ons not working

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 19 views
  • Amsa ta ƙarshe daga Rotozaza

Rotozaza
Rotozaza
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I can't create the same account, as it's taken.

But I also cant login in Add-Ons using my support account?

https://addons.mozilla.org/en-US/firefox/users/login

I can't create the same account, as it's taken. But I also cant login in Add-Ons using my support account? https://addons.mozilla.org/en-US/firefox/users/login

Mafitar da aka zaɓa

Yes they are separate accounts. You may have to recover the password of the addon account.

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

guigs
guigs
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Zaɓi Mafita

Yes they are separate accounts. You may have to recover the password of the addon account.

Rotozaza
Rotozaza Mai mallakar tambaya
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Thank you. I realized that after changing email of support.

In the meantime I was able to login Add-Ons using an email address containing a +. As I'm used to that many struggle with that, I assumed wrong. Confirmation ended in spam, sorry to bother.