Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird Crashes every time I open up (run for 30sec) Mac

turtlemountain
turtlemountain
more options

Hi Team.

Thunderbird crashes every time I open up. It was working for about 2mins (receive and send email ok during that time). Now crashes every 30secs once I open thunderbird.

I have run it on safe mode but still same thing happens.

Crash ID: bp-e942a78d-aa93-4861-80e8-fbe4d2141223

I am using Max OSX Yosemite running Thunderbird 31.3.0

Any help would be appreciated.

Thanks for your time in advance!

Hi Team. Thunderbird crashes every time I open up. It was working for about 2mins (receive and send email ok during that time). Now crashes every 30secs once I open thunderbird. I have run it on safe mode but still same thing happens. Crash ID: bp-e942a78d-aa93-4861-80e8-fbe4d2141223 I am using Max OSX Yosemite running Thunderbird 31.3.0 Any help would be appreciated. Thanks for your time in advance!

All Replies (1)

turtlemountain
turtlemountain Mai mallakar tambaya
more options

I am not tech person at all so please bear with me...

I have read forums and some people suggested to add

user_pref("gfx.direct2d.disabled", true); in to prefs.js file. with start up crash problems.

I have done this, but still no luck. Same things happens.. Crashes in start ups.

Any help would be appreciated.