Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Master Password keeps popping up multiple times during sessions

  • 6 amsoshi
  • 2 sa na da wannan matsala
  • 14 views
  • Amsa ta ƙarshe daga cor-el

more options

I keep browsing regularly throw websites during sessions throughout the day and no matter website I get on the master password shows up. I pops up several times. On and on and on. I don't know why. It's really tedious to keep exiting out on it each time or to enter the password each time.

I keep browsing regularly throw websites during sessions throughout the day and no matter website I get on the master password shows up. I pops up several times. On and on and on. I don't know why. It's really tedious to keep exiting out on it each time or to enter the password each time.

All Replies (6)

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

No that didn't work. Is it for reason perhaps?

more options

do you use firefox sync?

more options

If you do use Sync then try to disconnect Sync and reconnect if necessary.

A few things that you can try: Disconnect Sync and reconnect to Sync. Delete the signedInUser.json file in the profile folder with Firefox closed and possibly delete the Weave folder as well. Delete and re-create the FxA account.

You can use this button to go to the currently used Firefox profile folder:

more options

philipp said

do you use firefox sync?

yes

more options

Did you try the suggestions I posted above?