Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I've transfered Thunderbird files to new computer using Easy Transfer but old Local Folders not shown.

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Jimbel

more options

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

Mafitar da aka zaɓa

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Zaɓi Mafita

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

more options

Took me a couple of tries but finally got it to work. Thanks duggabe.