Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I am running on Windows 7 and my close tabs are blacked out??

  • 7 amsoshi
  • 7 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga captainbill

more options

The tab in the upper right-hand corner of the page is blacked out. This is the tab to close Firefox. When I click in the black box where the close button should be; it closes.

The tab in the upper right-hand corner of the page is blacked out. This is the tab to close Firefox. When I click in the black box where the close button should be; it closes.

Mafitar da aka zaɓa

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

If you use a non standard windows theme or made other appearance changes then try to revert those and use a (different) standard theme.

  • Control Panel > Personalization > Theme & Window Color and Appearance
Karanta wannan amsa a matsayinta 👍 0

All Replies (7)

more options

Are you using any complete theme?

more options

I'm running the default theme.

more options

can you post a screenshot showing the issue?

more options

Note black rectangle in upper right-hand corner.

more options

Zaɓi Mafita

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

If you use a non standard windows theme or made other appearance changes then try to revert those and use a (different) standard theme.

  • Control Panel > Personalization > Theme & Window Color and Appearance
more options

Changing the Windows wallpaper photo cleared the problem.

Thanks

more options

I'm also having the same issue. Seems Firefox will not come out of safe mode.. I've tried all solutions above. Also running win 7.