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Firefox crashes

  • 2 amsoshi
  • 6 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga FredMcD

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I get an error box with title "XULRunner" Message is: Error: Platform version 36.0 is not compatible with MinVersion 36.0.1 MaxVersion 36.0.1 Have already run malware, no help Will not run in Safe Mode, same error message

I get an error box with title "XULRunner" Message is: Error: Platform version 36.0 is not compatible with MinVersion 36.0.1 MaxVersion 36.0.1 Have already run malware, no help Will not run in Safe Mode, same error message

Mafitar da aka zaɓa

Please re-install firefox.

  1. Delete profiles before installing

How to remove profiles

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Karanta wannan amsa a matsayinta 👍 1

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Zaɓi Mafita

Please re-install firefox.

  1. Delete profiles before installing

How to remove profiles

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

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You should not have removed your profile(s). In this case, create a new profile. If the problem is gone, you can restore the old to the new profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles