hifromnz said

Hi, Received emails have suddenly started turning up with huge paragraph spacing (equivalent of several lines in height). It is in both the viewing screen, and in quoted text in replies. It has happened with all emails from all senders from all dates, which were viewing with normal paragraph spacing before something happened. Can anyone help with the setting to fix it? (A dictation program, Dragon Naturally Speaking, is the suspect. Inadvertent dictated keystrokes create absolute havoc in Thunderbird. Any help on stopping this from happening would be much appreciated too!)

Turn off Dragon so it isn't running in the background and see what happens.

Thunderbird will not be changing is accelerator keys, Personally my dragon time ended almost as fast as it started. It was more trouble than it was worth.

The failure dragon to function correctly is a issue with dragon.

Hi Matt, thank you for your reply, although I am not sure why you did reply if you don't know about Dragon. It is a dictation program like any other and simply types keystrokes.

(As to bugs, did you know that if you click on an "uploaded image" below, it takes you to a window where you cannot see the image, and then when you try to go back to this window you have lost all of your reply? Just done that.)

Since more and more people will be using dictation, this is a problem with Thunderbird which is not going to go away. I have changed hotkeys to Alt+ where I have found out how to customise them, such as in nostalgy. I would have thought there would be a more constructive response than "Thunderbird is not going to". Clearly it has become a fairly serious bug, when there are repercussions like this.

I have attached 2 more screenshots of 2013 emails, 1 affected and the other seemingly not.

I would appreciate a solution from someone who knows the setting in question. Clearly something which has been changed can be changed back.

If you has spend half a day ion the phone talking to the very unhelpful people about dragon like I did, on multiple occasions you might understand my distaste for anything that comes from the company. There support is horrible and their attitude was that I was a thief because their activation system did not work. The unfortunate thing was they already had my thousand dollars.

So have you tried what was originally suggested and turned dragon OFF and in actually closing it completely to see if it is the root cause. My guess is it is loading style sheets and overlaying Thunderbird's with it's own.

If you have complaints about the forum software, post then here https://support.mozilla.org/en-US/forums/contributors I have spent a lot of time trying to get then to make this forum work and all I have to show are bruises from the wall I keep banging my head on.

My understanding of Dragoon is you start commands with a command word. Perhaps that is not working if it is triggering commands as you type. Or you have focus issues. The only real command that is not prefixed by Alt or Ctrl is A for archive

I not your using a non default theme. Please try Thunderbird safe mode, hold the shift key while starting Thunderbird. Do you still see the issue in the default no add-ons no themes view?

I entirely agree with you about Dragon non-support. I only hope the attitude is not spreading to other software. Having a dictation programme on or off did not affect anything - I didn't expect it to.

Fortunately I had backed up Thunderbird with Mozbackup. I restored as per attachment. It worked. So obviously some setting in TB had been changed.

I was asking for info about what setting had been changed and how to alter it. The same question applies to some emails which are indenting quoted text, I've got quoteandcompose manager which removes lines and >s but that doesn't seem to address indent.