Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Recover individual emails from a Thunderbird inbox file

  • 6 amsoshi
  • 2 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga djdas

more options

Platform Windows 7 Professional SP 1, using Thunderbird 31.6.0. I have re-installed Thunderbird. All my mails are stored in d:\mails. During setup, by mistake I selected IMAP instead of POP for incoming server. This corrupted the folder d:\mails. After repair only the received mails were seen and sent mails folder disappeared. I have made a copy of this corrupted d:\mails folder to d:\mailsCorrupt.

I restored d:\mails to a two day old backup. Selected the pop server for my account and set d:\mails as the email folder. I have all the previous mails intact.

Two days emails are in the corrupted folder. Is there a way to recover only these mails and merge with the older backup ?

Platform Windows 7 Professional SP 1, using Thunderbird 31.6.0. I have re-installed Thunderbird. All my mails are stored in d:\mails. During setup, by mistake I selected IMAP instead of POP for incoming server. This corrupted the folder d:\mails. After repair only the received mails were seen and sent mails folder disappeared. I have made a copy of this corrupted d:\mails folder to d:\mailsCorrupt. I restored d:\mails to a two day old backup. Selected the pop server for my account and set d:\mails as the email folder. I have all the previous mails intact. Two days emails are in the corrupted folder. Is there a way to recover only these mails and merge with the older backup ?

An gyara daga djdas

All Replies (6)

more options

If you copied your "corrupt"-mbox-folder (that's the file without an extension) into your Local Folders - directory but use, for that folder, a unique name.

If the mbox isn't really corrupt then you can move what ever mail you want to where ever you want.

If its corrupt you can try to repair folder under folder properties (right click on folder)

more options

Thanks Gnospen, I renamed "corrupt" -mbox-folder as InboxOld and copied into the Local Folder. The received mails were accessible and have copied them into the current inbox.

I still cannot see the sent mail associated with the "corrupt" mbox file.

An gyara daga djdas

more options

There in there own file/folder "sent items", directory depending on what you set up in account settings /copies & folders

You should read this about keeping mails in your inbox. http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29

An gyara daga Gnospen

more options

The sent folder for the backed up mails is intact. This is in /LocalFolder/Sent . The sent mail from the "corrupt" InboxOld file is not seen.

Thanks for the link. After reading the link I have adopted some of the best practices mentioned there.

more options

I dont know how your setup was. But it's NOT in Inboxold-file as that is a file for incoming mails. There could be a second profile on your C-disc C:\%appdata%\thunderbird\profiles. And your sent folder is in "profilename"\mail\"account" Or "profilename"\mail\local folders

more options

I think the d:\mails\Sent file had got deleted when I set the incoming server to IMAP by mistake. I cannot see the Sent file associated with the inboxOld file. The email backup had the older Sent file, which has been restored. Maybe I will try a file recovery program. Since there was a backup, I have lost only a few sent mails over two days.