Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

support.mozilla.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown.

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga user1232022

user1232022
user1232022
more options

Hi, most of websites - google, Facebook, YouTube, ... keeps on saying that the connection is untrusted. I had an issue before, so I deleted some certificates and it seems that I cleaned too much. 1. I tried uninstalling and installing Mozilla again and nothing. 2. I renamed the file cert8.db to cert8.db.old in the Firefox Profile Folder to reset all root certificates. But it did not help. 1. My date and time is correct. 2. Save mode did not help. Anyone can help me please? Thank you

Hi, most of websites - google, Facebook, YouTube, ... keeps on saying that the connection is untrusted. I had an issue before, so I deleted some certificates and it seems that I cleaned too much. 1. I tried uninstalling and installing Mozilla again and nothing. 2. I renamed the file cert8.db to cert8.db.old in the Firefox Profile Folder to reset all root certificates. But it did not help. 1. My date and time is correct. 2. Save mode did not help. Anyone can help me please? Thank you

Mafitar da aka zaɓa

sorry, this was a beginner mistake, I did not restart Mozilla... Now the renaming of the file cert8.db to cert8.db.old in the Firefox Profile Folder indeed worked. thank you

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

user1232022
user1232022 Mai mallakar tambaya
more options

Zaɓi Mafita

sorry, this was a beginner mistake, I did not restart Mozilla... Now the renaming of the file cert8.db to cert8.db.old in the Firefox Profile Folder indeed worked. thank you