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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have just installed version 38.1 upgrade from 3.1.7 but it just hangs when I press any button Help I am running windows 7

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Wayne Mery

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Nothing works it just hangs then a further button press and screens go dim and continues to hang.

Nothing works it just hangs then a further button press and screens go dim and continues to hang.

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Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.