I have just installed version 38.1 upgrade from 3.1.7 but it just hangs when I press any button Help I am running windows 7
Nothing works it just hangs then a further button press and screens go dim and continues to hang.
All Replies (1)
Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away? Please reply to let us know results.