Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

After update, Thunderbird will delete multiple messages or open multiple messages with a single click

  • 4 amsoshi
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga jrkmo1

jrkmo1
jrkmo1
more options

I'm single clicking a single email message to highlight and delete. When I click the delete button, Thunderbird is deleting the highlighted message and the next message below, even though I didn't click or highlight that message.

Additionally, Thunderbird has been opening multiple messages on a single click, even if I have only one highlighted. This only started occurring on July 21.

I'm single clicking a single email message to highlight and delete. When I click the delete button, Thunderbird is deleting the highlighted message and the next message below, even though I didn't click or highlight that message. Additionally, Thunderbird has been opening multiple messages on a single click, even if I have only one highlighted. This only started occurring on July 21.

All Replies (4)

user01229325
user01229325
more options

If you select a message and press delete does just that message get deleted? If so try a different mouse. Yours might be going bad and issuing a double click when you single click.

jrkmo1
jrkmo1 Mai mallakar tambaya
more options

No, if I select a message and click delete, it is regularly (not every time) deleting two messages.

user01229325
user01229325
more options

Sorry I meant to same press delete on your keyboard. I had this same issue and it was my mouse.

jrkmo1
jrkmo1 Mai mallakar tambaya
more options

I haven't had that issue with my keyboard. I'll replace the batteries in my mouse first and see if that may be the cause, before replacing the mouse.