Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I miss a number of important emails because Thunderbird doesn't download them all. Some email from a sender get through, others don't. Why? How do I fix?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user01229325

trinkymac
trinkymac
more options

Recently I've missed a power bill, several emails from personal accounts of friends and others but the commercial type email gets through OK...groupon etc. Why are some emails coming through and others not. I have to go onto the web and select view all to ensure I miss nothing urgent. Can someone help?

Recently I've missed a power bill, several emails from personal accounts of friends and others but the commercial type email gets through OK...groupon etc. Why are some emails coming through and others not. I have to go onto the web and select view all to ensure I miss nothing urgent. Can someone help?

All Replies (1)

user01229325
user01229325
more options

Is your email POP or IMAP?

POP only downloads from the server Inbox. Where do you find the missing messages when you check the server?