Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox saying that it is up-to-date when it's not

  • 1 amsa
  • 2 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga cor-el

more options

I am currently running Firefox 40 on Windows 10. Every time I check for updates, Firefox will say that it is up-to-date, but I know it's not true because my other computers have prompted me to update. Months will go by and Firefox will still think it is up to date, even if it is an entire version back. Mozilla's website will tell me that my browser is outdated, but when I go to the help menu to check for updates, it checks and then says "Firefox is up to date." The only way to update is to download the browser again. What can I do?

I am currently running Firefox 40 on Windows 10. Every time I check for updates, Firefox will say that it is up-to-date, but I know it's not true because my other computers have prompted me to update. Months will go by and Firefox will still think it is up to date, even if it is an entire version back. Mozilla's website will tell me that my browser is outdated, but when I go to the help menu to check for updates, it checks and then says "Firefox is up to date." The only way to update is to download the browser again. What can I do?

All Replies (1)

more options

The current release is Firefox 40.0.2.

You can check the details on the Help > Troubleshooting Information page (about:support).