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Firefox crashes

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga the-edmeister

ReconDevil
ReconDevil
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Firefox is crashing randomly. I have run in safemode and still crashes also I have disabled and plugins except Flash and Silverlight. Its a random crash sometime it will take a while but eventually it crashes.

Firefox is crashing randomly. I have run in safemode and still crashes also I have disabled and plugins except Flash and Silverlight. Its a random crash sometime it will take a while but eventually it crashes.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.