Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why do new lists in address book disappear after closing Thunderbird ?

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga shoot

more options

I create a new list in Address Book in Collected Addresses. I put in the E-Mail addresses for that list. I close address book. I close down Thunderbird. When I open Thunderbird the next time, the list is gone. Vanished. Any clues as to why this is happening ?

I create a new list in Address Book in Collected Addresses. I put in the E-Mail addresses for that list. I close address book. I close down Thunderbird. When I open Thunderbird the next time, the list is gone. Vanished. Any clues as to why this is happening ?

Mafitar da aka zaɓa

Failure to store changes usually indicates a damaged or corrupt address book file. Export your CA address book to LDIF. Locate your Thunderbird profile, close Thunderbird, delete history.mab. Open Thunderbird, import your LDIF file. This will create a new address book, and you can move is contents to where you want them.

I would never use CA this way. I see it as the dustbag which collects all and everything and like a dustbag, works best if emptied regularly. Create a new address book for addresses that you want to keep.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Failure to store changes usually indicates a damaged or corrupt address book file. Export your CA address book to LDIF. Locate your Thunderbird profile, close Thunderbird, delete history.mab. Open Thunderbird, import your LDIF file. This will create a new address book, and you can move is contents to where you want them.

I would never use CA this way. I see it as the dustbag which collects all and everything and like a dustbag, works best if emptied regularly. Create a new address book for addresses that you want to keep.

An gyara daga Zenos

more options

I followed your instructions and that process of steps worked.

Thank you for fielding my question.

I really appreciate your help.

I will post more questions in the future when I get stumped on something.

Thanks again !