Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My firefox app crashes after startup multiple times,even after reinstalling the app, I can't use the app anymore

  • 1 amsa
  • 7 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga philipp

Norbert991
Norbert991
more options

https://crash-stats.mozilla.com/report/index/bp-23b3c0a3-335e-4bbf-82e1-a32902150928 https://crash-stats.mozilla.com/report/index/bp-f0d812ff-31c4-41dd-8ad3-d02272150927 https://crash-stats.mozilla.com/report/index/bp-e33e795a-a0ef-4d18-959e-3eaf22150926

https://crash-stats.mozilla.com/report/index/bp-23b3c0a3-335e-4bbf-82e1-a32902150928 https://crash-stats.mozilla.com/report/index/bp-f0d812ff-31c4-41dd-8ad3-d02272150927 https://crash-stats.mozilla.com/report/index/bp-e33e795a-a0ef-4d18-959e-3eaf22150926

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, unfortunately this is currently a persistent crash on a defined set of android devices and with firefox version 41. firefox developers are already looking into the matter and will push out a fix as soon as possible.