Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

clicking on youtube comments would reload the page

  • 1 amsa
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga FredMcD

pichushkin
pichushkin
more options

Hi, the issue is as following: I can load a video page on youtube and watch it without problems.

If, however, during any moment I click the "expand comments" arrow under any comment that has it, the page is COMPLETELY reloaded, like I pressed F5. After this it no longer reloads when I click any of the those arrows. If I go to another video, it happens again.

This happens only in Firefox and, as far as I know, only on youtube.

Hi, the issue is as following: I can load a video page on youtube and watch it without problems. If, however, during any moment I click the "expand comments" arrow under any comment that has it, the page is COMPLETELY reloaded, like I pressed F5. After this it no longer reloads when I click any of the those arrows. If I go to another video, it happens again. This happens only in Firefox and, as far as I know, only on youtube.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.