Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Have synced with desktop. App freezes when I try to add more than 1 tab from synced list.

  • 1 amsa
  • 3 sa na da wannan matsala
  • 28 views
  • Amsa ta ƙarshe daga guigs

bherber
bherber
more options

Sync worked okay. All of my folders and bookmarks appear to be there.

When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

Sync worked okay. All of my folders and bookmarks appear to be there. When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

All Replies (1)

guigs
guigs
more options

HI bherber, Thank you for your question. I understand that when you open a synced tab from another listed device in your Firefox for iOS install, the second one you select will close the app.

These are the steps that I tried, but did not reproduce on the ipad iOS 9.1.

  1. removed the account
  2. Signed back in and synced the other device(pc)
  3. opened a new tab, swiped over to the cloud icon and tapped on one of the listed tabs
  4. It opened, then I opened a new tab with the "+" and did the same thing. It did not crash.

Are there any other details that I am missing, and do you have send crash reports ticked on in your iOS settings?