Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox won't let my imac shut down and I cannot force quit it

  • 1 amsa
  • 3 sa na da wannan matsala
  • 23 views
  • Amsa ta ƙarshe daga FredMcD

drmosquito
drmosquito
more options

When I finish my work for the day and try to shut my iMac down it won't do it because of Firefox. I try to force quit it and nothing. I can then to push the swith on button until my computer shuts down. I will return to Safari!!

When I finish my work for the day and try to shut my iMac down it won't do it because of Firefox. I try to force quit it and nothing. I can then to push the swith on button until my computer shuts down. I will return to Safari!!

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update